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ShoreTel and the Synergy Report/ Ace Awards |
The latest Synergy report articulating market share changes for ShoreTel, from the quarter ending September 2008 to the quarter ending December 2008. I’m happy to announce that ShoreTel’s worldwide market share increased from 2.8% to 3%, and in the US increased from 5.6% to6.6%. The category measured was pure IP-LAN and IP Phones. During this period, Cisco, Avaya and Nortel all lost market shares in the US due to the efforts of our channel partners like Creative Switching Designs, Inc. Despite what we hear in the papers, the bottom line is business continues to be done, and ShoreTel is winning more than it’s fair share.
Additionally Shoretel just received the 2008 Ace Awards for Overall customer Satisfaction and Technical Support Satisfaction.
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