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Vianix® MASC® add Flexibility to Creative Switching Designs Solutions
Virginia Beach, Virginia and Houston, Texas (July 6, 2010) 
Creative Switching Designs (CSD), a well known provider of Enterprise Voice Over IP (VoIP) telephony 
products
and call recording solutions is fully exploiting its relationship with Vianx® for high performance
speech processing solutions.  At the core of the Alliance Digital Recording System, MASC® (Managed
Audio Sound Compression)
allows support for a broad range of legacy and current CTI equipment as
well does the further optimized SPART®
(Speech Processing for Automatic Recognition Technology)
for forward looking technologies such as advanced
Speech Analytics.
The call recording market served is valued at $3B.
“We have utilized a variety of CTI vendors in the Alliance system, including  Pika and CyberTech. 
We are contemplating
evaluating Ai-Logix from AudioCodes. With a rich feature set of MASC® APIs in
place, we are able to seamlessly provide
our solution with very high voice quality to our customers
quickly and flexibly across the key vertical segments of our market, such as Public Safety and Financial,
independent of CTI vendor”, said Lee Slocum, CSD Vice President.
“Looking forward, as we plan to
address our customers’ Speech Analytics needs in addition to their current high voice quality recordings,
MASC® and the further optimized SPART® software will drive higher accuracy and faster time to solution
with less configuration and tuning requirements”.
Dr. Veeru Ramaswamy, Vianix® CTO added, “CSD’s success with our MASC® technology in creating 
outstanding value for their customers is very gratifying.  I look forward to future phases of our ongoing
relationship to jointly address the different market needs CSD might have”
 About Creative Switching Designs

Houston, Texas based Creative Switching Designs has been in the voice recording business since 1986.
With the addition of other front line products, like ShoreTel and AllWorx, CSD continues,  to be involved
with the sales, support and service of products which deal with the communications challenges of
Public Safety and Commercial Contact Centers. With years of experience in this industry we have
learned to recognize and anticipate future market trends, allowing us to provide our customers with
the latest technological solutions.

 

The Alliance Series of voice  recorders represents years of product development with an ear to the end
user for application design. CSD engineers took the time to ask for and listen to input from actual recording
system users to make sure the recorders were equipped with standard features that would provide
maximum benefit to a wide variety of applications. Both the Alliance Enterprise and Express will more
than fill the requirements for applications such as requests for emergency communications, financial
transactions, legal compliance and dispute resolution. More information on the Alliance Recording System
visit our website at
www.csdusa.com

 

About Vianix®

Vianix® is a fast paced technology company with corporate headquarters located in Virginia Beach, 
Virginia
. Created in
April 2000 by its parent company iMPAQ™ Corporation, one of the region's leading
computer network and IT integrators,
Vianix® has developed MASC® (Managed Audio Sound Compression) and SPART®
(Speech Processing
for Automatic Recognition Technology), speech algorithm suites, which provides users with the most
memory efficient, highest quality speech processing available for both human intelligibility and ASR
accuracy. Through strategic partnerships with domestic and international designers, manufacturers
and distributors, Vianix® is supplying customers with the most innovative consumer electronic technology
available.

Guided by the visionary leadership of Reza Hashampour, President and Chief Executive Officer,
Vianix has created a unique and innovative business model. Hashampour has assembled a team
of seasoned industry professionals and has established strong strategic partnerships with many
industry leaders. It is through this kind of forward thinking that Vianix is able to focus its attention on
developing unique, innovative, enterprise, industrial and consumer electronic technology.  More
information on Vianix is available at
www.vianix.com.

Vianix® and MASC® are registered trademarks of Vianix, LLC. All other names and trademarks
are the property of their respective owners.


For additional information please contact Bernard Brafman at
bb@vianix.com or 757-321-9971.

 
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