What Is VOIP & How Can My Business Benefit From It?


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For businesses that need a simple, scalable and cost-effective phone service, VoIP might be the right choice. Although many have heard of it, there’s some confusion of what it is exactly. From a technological perspective, Voice over Internet Protocol or VoIP is a technology that is defined by a series of transmissions that make it possible to communicate over the Internet.

It does this by converting vocal vibrations into compressed digital signals that translate into Internet Protocol or IP packets. Then, the packets are transmitted and converted into a traditional phone signal as long as the user has an Internet connection. Basically, it gives businesses the ability to make phone calls from a computer that has a Wi-Fi hookup and a VoIP phone line. This is a convenience many businesses can use and benefit from. Below are three ways VoIP can benefit any business.

Easy Installation and Maintenance

VoIP systems are easy to install, and can be installed far more quickly and for less cost than legacy phone systems. They require less cabling than traditional phone systems and because there are less cables, they reduce the clutter, fire hazards and costs that come along with additional wiring. The lack of extra equipment and cabling for installation make it a scalable technology. In fact, it’s infrastructure is so scalable that new components can be added with little to no hassle.

The scalability is also evident in the fact that vocal vibrations are transferred into digital signals using software and not hardware, which makes the entire communication system easier to maintain and change. This easy maintenance, installation and scalability make it a popular choice for many businesses, especially those who don’t have an entire tech team or tech-savvy employees.

VOIP is Mobile and Flexible

The technology’s mobility and flexibility also make it an attractive choice for businesses. First, adding and maintaining mobility features on a VoIP system is very cost effective. Next, it allows for the integration of other software programs, like video, voice conferencing, email and e-faxing. This means users can talk or video conference while still being able to access other applications.

Wireless VoIP also means it can also travel anywhere, so users can talk from any place that has a Wi-Fi connection. Managers or employees who are always on the move can benefit from this greatly. Plus, it makes communication during corporate travel much more convenient, and long distance VoIP is more cost effective than mobile phone calls.

Increases Company Productivity

Increased company productivity is another benefit that Voice over Internet Protocol offers. The technology gives employees the ability to multi-task without interruption of current tasks. Users can also hold remote meetings, share data, make sales via video conferencing, and send files to a client while conferencing with them.

Additional Benefits

Though, these are three major benefits for using VoIP, they aren’t the only benefits the system offers. Voice over Internet Protocol also offers enhanced vocal clarity that is better than any traditional phone line. Not only that, the system also combines and stores data on a single network, which increases its cost-effectiveness, manageability and reliability. Wireless VoIP also gives businesses the ability to make cheap phone calls from anywhere where Wi-Fi is found. So, any business that is unsure about VoIP should consider it’s many benefits to see how it can change their business operations for the better.

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