Virginia Beach, Virginia and Houston, Texas (July 6, 2010) 

Creative Switching Designs (CSD), a well known provider of Enterprise Voice Over IP (VoIP) telephony 
products and call recording solutions is fully exploiting its relationship with Vianx® for high performance 
speech processing solutions.  At the core of the Alliance Digital Recording System, MASC® (Managed 
Audio Sound Compression) allows support for a broad range of legacy and current CTI equipment as 
well does the further optimized SPART® (Speech Processing for Automatic Recognition Technology) 
for forward looking technologies such as  advanced Speech Analytics.

The call recording market served is valued at $3B.

“We have utilized a variety of CTI vendors in the Alliance system, including  Pika and CyberTech. 
We are contemplating evaluating Ai-Logix from AudioCodes. With a rich feature set of MASC® APIs in 
place, we are able to seamlessly provide our solution with very high voice quality to our customers 
quickly and flexibly across the key vertical segments of our market, such as Public Safety and Financial, 
independent of CTI vendor”, said Lee Slocum, CSD Vice President.“Looking forward,  as we plan to 
address our customers’ Speech Analytics needs in addition to their current high voice quality recordings, 
MASC® and the further optimized SPART® software will drive higher accuracy and faster time to solution
with less  configuration and tuning requirements”. 

Dr. Veeru Ramaswamy, Vianix® CTO added, “CSD’s success with our MASC® technology in creating 
outstanding value for their customers is very gratifying.  I look forward to future phases of our ongoing 
relationship to jointly address the different market needs CSD might have”

 About Creative Switching Designs

Houston, Texas based Creative Switching Designs has been in the voice recording business since 1986.
With the addition of other front line products, like ShoreTel and AllWorx, CSD continues,  to be involved
with the sales, support and service of products which deal with the communications challenges of
Public Safety and Commercial Contact Centers. With years of experience in this industry we have
learned to recognize and anticipate future market trends, allowing us to provide our customers with
the latest technological solutions.

The Alliance Series of voice  recorders represents years of product development with an ear to the end
user for application design. CSD engineers took the time to ask for and listen to input from actual recording
system users to make sure the recorders were equipped with standard features that would provide
maximum benefit to a wide variety of applications. Both the Alliance Enterprise and Express will more
than fill the requirements for applications such as requests for emergency communications, financial
transactions, legal compliance and dispute resolution. More information on the Alliance Recording System
visit our website at www.csdusa.com

About Vianix^®

Vianix® is a fast paced technology company with corporate headquarters located in Virginia Beach, 
Virginia. Created in April 2000 by its parent company iMPAQ™ Corporation, one of the region's leading 
computer network and IT integrators, 
Vianix® has developed MASC® (Managed Audio Sound Compression) and SPART® (Speech Processing 
for Automatic Recognition Technology), speech algorithm suites, which provides users with the most 
memory efficient, highest quality speech processing available for both human intelligibility and ASR 
accuracy. Through strategic partnerships with domestic and international designers, manufacturers 
and distributors, Vianix® is supplying customers with the most innovative consumer electronic technology
 available. 

Guided by the visionary leadership of Reza Hashampour, President and Chief Executive Officer,
Vianix has created a unique and innovative business model. Hashampour has assembled a team
of seasoned industry professionals and has established strong strategic partnerships with many
industry leaders. It is through this kind of forward thinking that Vianix is able to focus its attention on
developing unique, innovative, enterprise, industrial and consumer electronic technology.  More
information on Vianix is available at www.vianix.com.

Vianix^® and MASC^® are registered trademarks of Vianix, LLC. All other names and trademarks
are the property of their respective owners.

For additional information please contact Bernard Brafman at bb@vianix.com or 757-321-9971.

Jesse Villegas is an Account Manager with Creative Switching Designs. In this role Jesse is responsible for developing new business relationships as well as maintaining existing ones. A big believer in entrepreneurship, Jesse supports the idea of being self-motivated. “I like to treat a sales job, not as just a job, but as a business and I am responsible for keeping my business going.” Jesse says.

Jesse is no stranger to the telecommunications industry, having spent 7 years as an Client Executive and Business Development Manager which taught him the importance of building relationships. Jesse was born and raised in Houston growing up on the east end side of town, in Magnolia Park. Jesse attended the University of Houston and is excited to be joining the staff of CSD.

CSD is a manufacturer/supplier of Voice Recording equipment and of ShoreTel VoIP phone system. Since 1986 they have specialized in analyzing needs and in customizing solutions to telecommunication problems. Contact Jesse (jvillegas@csdusa.com) for an analysis of your telecom needs, or call 281-676-2095.

After months of planning, and getting the new building ready to move into, the City of Lindale Texas converted their old phone system to a new State-of-the-Art ShoreTel VoIP phone system. The enhanced features of the ShoreTel VoIP phone system allow communication between departments with a simple three digit dialing plan throughout the city. All of which is easily done from the ShoreTel Call Manager by the click of the mouseJ

The specialists at CSD were also able to integrate the ShoreTel VoIP system into the Plant Vesta 911 equipment for seamless transfer of emergency calls to the appropriate department.

Contact CSD staff for more information on integrating a ShoreTel VoIP system into your environment.  

Call us at 800-571-0911 x 311.

It’s hard to believe we are starting another year and another decade, but that’s what 2010 is. CSD will be 24 years old this year, and that's a great accomplishment in today’s economy. We continue to provide great equipment for sale, and follow up with even greater service.

We are rolling out ShoreTel to cities now, not just large and small companies. The City of Beaumont will eventually have over 1200 ShoreTel phones and its saving them money to go that way. (Another great thing!) Cities are saving money because they do not have to renew expensive service contracts on the old legacy equipment, and ShoreTel is Green!.

With ShoreTel VoIP now available through HGAC ( http://www.hgacbuy.org/ ), we expect to see other ShoreTel dealers supplying great ShoreTel equipment through out the entire United States. YES!

So give us a call (800-571-0911 x 311) and let us take care of your VoIP needs. Remember, we are still providing Voice Recording equipment too, for analog, digital and VoIP.